Privacy Policy

Luxe Moments by Schatten (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our online galleries hosted on Pixieset.

1. Information We Collect

When you use our online gallery services, we may collect the following information:

• Your name and email address (when submitting download requests or placing print orders)

• Your IP address and browser details (automatically collected by Pixieset for security and analytics)

• Any optional messages you provide via contact forms or download pages

2. How We Use Your Information

We use your information solely to:

• Deliver gallery access or download links

• Fulfill print or product orders

• Communicate regarding your session or gallery expiry

• Improve our services and respond to inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our gallery is hosted on Pixieset, which may collect data as part of its platform functionality. Their own Privacy Policy outlines how they handle data.

If you purchase products through the Pixieset store, payments are processed securely through their integrated payment providers (e.g., Stripe or PayPal). We do not store any credit card information.

4. Data Security

We take appropriate steps to secure your personal data, including:

• Password-protected galleries upon request

• Secure third-party hosting

• Limited access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute data security.

5. Cookies and Analytics

Pixieset may use cookies to improve user experience and gather basic analytics (e.g. which pages are visited, browser types). You may disable cookies in your browser settings if preferred.

6. Your Rights

You have the right to:

• Request access to your data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

Please email us at info@luxemoments.com.au to make any such requests.

7. Photo Privacy

Client galleries are shared privately unless otherwise requested or agreed upon. We may use selected images for our portfolio or social media only with client consent, as per our service agreement.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected on this page with the new effective date.

Contact Us
For questions about this Privacy Policy, please contact:
📩 info@luxemoments.com.au
📷 Instagram: @luxe_moments_by_schatten